Customer SurveyPlease enable JavaScript in your browser to complete this form. - Step 1 of 5How long have you been an OpenMeeting (formerly RollCall Systems) customer?0 - 1 Year2 - 4 Years5+ YearsI am, 0 - 1 YearI am, 2 - 4 YearsI am, 5+ YearsHow often do you use our products?Bi-WeeklyWeeklyMonthlySemi-AnnuallyAnnuallyNo longer useI am, Bi-WeeklyI am, WeeklyI am, MonthlyI am, Semi-AnnuallyI am, AnnuallyI am, No longer useHow would you rate the training you receive?ExcellentGoodNeutralFairPoorI am, ExcellentI am, GoodI am, NeutralI am, FairI am, PoorHow would you rate the ongoing service / support you receive?ExcellentGoodNeutralFairPoorI am, ExcellentI am, GoodI am, NeutralI am, FairI am, PoorNextOverall, how satisfied are you with our products?Very SatisfiedSatisfiedNeitherDissatisfiedVery DissatisfiedRollCall ProRollCall Pro Very SatisfiedRollCall Pro SatisfiedRollCall Pro NeitherRollCall Pro DissatisfiedRollCall Pro Very DissatisfiedRequest to Speak (RTS) ProRequest to Speak (RTS) Pro Very SatisfiedRequest to Speak (RTS) Pro SatisfiedRequest to Speak (RTS) Pro NeitherRequest to Speak (RTS) Pro DissatisfiedRequest to Speak (RTS) Pro Very DissatisfiedMember AppMember App Very SatisfiedMember App SatisfiedMember App NeitherMember App DissatisfiedMember App Very DissatisfiedOn what device(s) are you using the Member App?iPhoneiPadAndroid PhoneChromebookFire TabletWindows PCWindows LaptopRollCall KeypadI am, iPhoneI am, iPadI am, Android PhoneI am, ChromebookI am, Fire TabletI am, Windows PCI am, Windows LaptopI am, RollCall KeypadPlease select all device types used.How many people are typically using the system at one time?1 - 56 - 1516 - 2526 - 3535+I am, 1 - 5I am, 6 - 15I am, 16 - 25I am, 26 - 35I am, 35+Do our products help you achieve your meeting goals?YesNoIf not, what can we do to make your meetings better?PreviousNextAre you using our products for any other unique purposes aside from Board Meetings? YesNoIf yes, please describe.What is your favorite feature of the Meeting Manager product?Please explain.What would you improve with the Meeting Manager if you could? Please explain.What are your biggest meeting challenges? Even if not OpenMeeting-related…nothing is off the table here. Please explain.PreviousNextHow has COVID-19 impacted your regular board room meetings? Please explain.CARES Act funding can be used to upgrade your meeting technology. Are you interested in learning how others are benefiting from this?YesNoIf yes, please provide your name and contact information.Do you have any current meeting needs that we should know about? YesNoIf yes, please describe and include any contact information so we can follow up.Would you be interested in providing a testimonial about Meeting Manager that we can use in our marketing efforts? YesNoFantastic! Please feel free to leave your testimonial here with your name, title and jurisdiction so we can properly quote you. Thank you in advance.PreviousNextOPTIONAL Contact InformationIf you'd like a reply based on your survey responses, please leave your contact information. Again, purely optional!NameFirstLastTitleMunicipality (if applicable), County & StateEmailSubmit
